It’s no exaggeration to say that customer reviews are the lifeblood of small businesses. In today's hyper-connected world, where choices abound, and trust is paramount, customer reviews have become invaluable. They go far beyond just sharing opinions; they serve as powerful social proof that can make or break a business.  Think about it: when was the last time you tried a new restaurant without checking its reviews first? Reviews have become the go-to resource for consumers seeking reassurance and validation. That’s where the importance of customer reviews for small businesses can truly come into the picture. For small businesses, customer reviews don’t just provide a platform for customers to express their experiences but also fuel local search engine optimization (SEO) efforts, helping businesses rise above the competition. 

In this blog post, we'll delve into the many reasons why customer reviews are essential for small businesses, exploring how they build trust, enhance online visibility, drive growth, and shape success. So, buckle up and discover the incredible impact of customer reviews for small businesses.

​The work-life integration journey of small business owners is dynamic and often full of obstacles. It's a balancing act that requires juggling the demands of running a business while maintaining personal well-being. However, this is far from impossible with a few strategies and firm boundaries in place. To help you do this, we'll explore various aspects of this journey here. We'll also offer insights and strategies to help you find that sweet spot where your professional and personal lives harmoniously coexist.

Do you ever get overwhelmed with an abundance of incoming inquiries from potential customers?  I mean, don’t get me wrong, that’s a wonderful stressor to have - it’s a wonderful problem to have -  but come on, don’t you sometimes wish you could systematize your process so that you could easily handle your incoming emails from prospective clients looking to hire you to clean their home?

Well, that’s exactly what I’ll be sharing with you in today’s Strategy Monday!  So, if you want to find out the way I handle some of our inquiries, then I highly recommend you stick around.

Welcome to another edition of Strategy Monday!  I was recently reading a blog post where the author described what he would do if he lost everything - money, business, name, reputation - everything.  And, I started thinking what would I do the day after I lost everything related to my family’s cleaning business - and was only left with the knowledge and experience I’ve gained throughout the years?
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Well, that’s what I’ll be talking about today in an effort that my strategy might help you out in case you’re starting from scratch.

Thank you for taking the time to check out my blog post this weekend.  In today's post I will be giving you my opinion and the 3 reasons I believe you're still working in your house cleaning business.

Now, please note that this blog post is intended for those business owners who would like a bit more of a hands-off business.  If you're a house cleaning business owner who enjoys and desires to be out in the field working, either by yourself or with your staff, then hats off to you.  (Although, I think you should also give this post a read just in case you change your mind in the future).

Having said that here are the "3 Reasons You're Still Working In Your House Cleaning Business".

Do you have a late-notice cancellation penalty fee that you impose on your customers?  What about when a customer skips an appointment; do you charge them the next frequency rate?  

In today's  blog post I will give you "My Thoughts on Penalizing Customers Who Skip An Appointment."

One of the most common questions I get is, how do I start working on my business systems?  In fact, I published an episode where I talked about how to start working on your business systems - that was episode #45 in case you’d like to check it out.  Right up there among the most frequently asked questions I receive is: How do I find the time to work on my house cleaning business?!
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If this is also a question that roams your mind, then you’ll definitely want to stick around for this episode as I’ll be sharing a strategy that you’ll be able to implement as soon as this episode ends.

​In this episode I’m going to give you my perspective as to why I believe it’s essential that you view the development of your business as creating a product or developing or building your business as if you were going to sell it...even if you’re not!

Now, let me ask you a question in order to try to get you to see my perspective.  If you decide - for whatever reason - to sell your business next month, do you think someone would want to buy it?  If you placed a “For Sale” sign on your business, how many people would inquire about it? 

​Welcome to another edition of Strategy Monday!  I was recently having a conversation with a follower of mine who was asking what strategy I’d recommend for her to start working on her business systems.  She wants to start systematizing and automating her business so that she can focus on other things in life - I mean, don’t we all?  If this is also one of your goals in 2019, then you’ll definitely want to stick around for today’s episode as I will be sharing the exact same strategy I shared with her.  A strategy that you’ll be able to start working on today!