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The Power of Patience: Dealing with Rude Customers in the House Cleaning Business

1/30/2025

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​If you've been in the house cleaning industry long enough, you know that not every customer is a dream client. Some call expecting to be treated like royalty, demanding instant service, making unreasonable requests, or worse—being downright rude.
​
I get it. I’ve been there—literally. I grew up in this business. From around the age of 13 to 15, I was already answering calls and dealing with customers, some of whom had no problem yelling at a kid on the other end of the line. I remember feeling angry, disrespected, and sometimes even questioning why we had to put up with such behavior. But over time, I learned one of the most valuable lessons in business (and life): patience isn’t something that comes instantly—it’s something you build over time.

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55 - Can Meditation Help You With Your Cleaning Business?

2/20/2019

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​Owning, running, and managing a business can take toll on your well-being.  The demanding customers, the supervision of your employees, the creation of systems and procedures for your managers - and, not to mention all of the daily requests from your personal life, as well.  I’m sure you’ve gone through a period of just wanting to give up and quit.  But, if you’re listening to this podcast, I’m sure you haven’t.  And, in today’s Perspective Wednesday I want to share with you my point of view when it comes to taking care of yourself through meditation.  So, if you’ve ever thought of giving up, if you’re thinking about giving up, or have given up, but want to give it another try, then I strongly recommend you listen to today’s episode.

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47 - Turn Your "I Cant's" Into "I Haven't Figured It Out Yet"

2/1/2019

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“Turn your ‘I can’t’ into ‘I haven’t figured it out yet’.”

How powerful is this quote: “Turn your ‘I can’t’ into ‘I haven’t figured it out yet’.”  The minute you start to apply this quote to your life; the minute you start viewing life as a classroom you’ll start living life more positively, more optimistically, more motivated!

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    Author

    Danny Partida is the creator and host of
    The House Cleaning Podcast. 
    He also created Cleanerpreneur,
    ​a resource for house cleaning business owners.

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