Whether you've been in business for years or are just starting out you know this one thing to be true: without customers, there is no business.
It doesn't matter how effective and efficient your business might be; it doesn't matter if you follow my system or someone else's system; and, it doesn't matter if your prices are the lowest in town, if you don't have any customers, then you basically have no business.
In this blog post, I will present you with "3 Things to Do So Your Customers Will Love You!" These are things that are very simple yet so many of us, as business owners, forget to do them on a regular basis. They are so elementary, in fact, that as you read them you might think these suggestions are nonsensical. But, I kid you not, if you actively implement these three things in your cleaning business I can assure you that your customers will love you and will be more willing to do business with you. Why? Well, because it shows the type of person you are: responsible, empathetic, and professional. And, in the mind of your customer, if you're that type of person, then your business must also posses those same qualities.
In their simplest form, these three things are habits that I have implemented in a number of businesses I have had the privilege of managing and co-owning. And, they have helped a great deal when it comes to having customer loyalty and appreciation. Enjoy!
1. Reply as quickly as possible
What are some things you do that make your customers love you and your cleaning business? What are some of the most useful strategies you've used that have been the most effective? Finally, do you have any tips or suggestions for my readers? If so, let us know in the comments below!
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Danny Partida is the creator and host of