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Overcoming Challenges as a Small Business Owner

5/21/2025

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​Running a small business—especially in the cleaning industry—comes with a unique set of challenges. From inconsistent income and client turnover to burnout and self-doubt, many cleanerpreneurs face tough moments on the road to success. But here’s the truth: every successful business owner has had to overcome obstacles. The key isn’t avoiding problems—it’s learning how to face them head-on and come out stronger.
​
In this post, we’ll explore common challenges cleaning business owners face and, more importantly, how to overcome them with confidence and clarity.
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​1. Inconsistent Income

​One of the biggest struggles in the early stages of a cleaning business is not knowing how much you’ll make from month to month.

How to overcome it:
  • Offer recurring services: Encourage weekly, bi-weekly, or monthly cleanings to create predictable income.
  • Diversify your services: Add move-out cleanings, office cleanings, or post-construction cleaning to your offerings.
  • Improve retention: Focus on building long-term client relationships by delivering exceptional service and following up regularly.
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💡 Tip: Keep a savings buffer for slow seasons, and budget as if your lowest month is your average month.

2. Finding and Keeping Good Clients

​Some clients ghost you after one job. Others cancel often or expect more than they’re paying for.

How to overcome it:
  • Set clear expectations from the start: Use service agreements and walk clients through what’s included.
  • Qualify leads: Not every client is a good fit. Focus on those who value your work and respect your business.
  • Stay in touch: Use reminders, follow-up messages, and check-ins to keep communication flowing and relationships strong.
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💡 Tip: Don’t be afraid to “fire” a toxic client. Protecting your peace is part of running a healthy business.

3. Competing with Cheaper Cleaners

​There's always someone willing to work for less. But don’t let that push you to underprice your services.

How to overcome it:
  • Highlight your value, not just your price: Talk about your reliability, experience, and trustworthiness.
  • Market to the right people: Clients who prioritize quality over cost are your ideal audience.
  • Educate your audience: Use your website or social media to explain what goes into a professional cleaning job.
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💡 Tip: Raise your rates when your schedule fills up—demand should drive pricing, not fear.

4. Feeling Overwhelmed or Burnt Out

​Wearing all the hats—cleaner, marketer, scheduler, accountant—can drain your energy and passion.

How to overcome it:
  • Delegate when possible: Hire help, even part-time, to take pressure off.
  • Automate tasks: Use apps for scheduling, payments, and customer communication.
  • Protect your time: Block out breaks, family time, and “no work” days to recharge.
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💡 Tip: You didn’t start your business to become a prisoner to it—set boundaries that support your mental health.

5. Managing Subcontractors or Employees

​Hiring help brings freedom—but also a whole new set of responsibilities.
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How to overcome it:
  • Create clear systems: SOPs (standard operating procedures) help everyone work consistently.
  • Train and check in regularly: Don’t assume people will work like you unless you teach them how.
  • Lead with respect: Treat your team well, and they’ll treat your clients (and your business) with the same care.
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💡 Tip: Start small. One dependable cleaner can make a huge difference in your schedule and stress level.
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6. Fear of Failure or Self-Doubt

​Imposter syndrome is real—especially when you hit a slow month or make a mistake.
​
How to overcome it:
  • Remember your wins: Keep a file of client testimonials or photos of your best work.
  • Talk to other entrepreneurs: Knowing you're not alone can give you new perspective and strength.
  • Keep learning: Business podcasts, books, and groups can remind you that you're always growing.
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💡 Tip: The most successful cleanerpreneurs have all felt scared, uncertain, and overwhelmed at some point. What matters is that they didn’t quit.

7. Not Knowing Where to Focus

​With so many things competing for your attention—marketing, operations, customer service—it’s easy to feel scattered.
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How to overcome it:
  • Set weekly priorities: Choose 1–3 important tasks to focus on each week.
  • Track results: Pay attention to what actually moves your business forward (like follow-ups, reviews, and referrals).
  • Keep the big picture in mind: Every day doesn’t need to be perfect—as long as you’re making progress.
💡 Tip: Done is better than perfect. Keep moving, even if it's in small steps.

Conclusion

​Being a small business owner isn’t always easy—but it is worth it. Every challenge you face is shaping you into a stronger, smarter, and more resilient entrepreneur. The next time you hit a bump in the road, take a breath, revisit your purpose, and know that growth is happening—even in the hard moments.
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You’re not alone on this journey. Keep going—you’ve got this. 💪

​What challenge are you facing in your business right now? Drop it in the comments or message us—we’re here to help cleanerpreneurs like you succeed.
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    Author

    Danny Partida is the creator and host of
    The House Cleaning Podcast. 
    He also created Cleanerpreneur,
    ​a resource for house cleaning business owners.

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